Basic Rights:

1. You have the right to select the repair facility of your choice.
2. You have the right to genuine, original equipment parts.
3. You have the right to a guarantee that your vehicle will be repaired to factory specifications.
4. You have the right to be reimbursed for any diminishment of your vehicle’s value. 
5. You have the right to a local retail market valuation if your vehicle is totaled.

If you were not the cause of the accident, you have additional rights from the opposing insurance carrier including:

1. You have the right, at no charge, to a rental vehicle of like, kind and quality to your own.
2. The right to recovery of any deductible or betterment charges.